Payment due immediately (no terms)
- Day 1
Invoice issued by email
- Day 4
Courtesy reminder via SMS
- Day 7
Urgent action email
- Day 10
SMS reminder
- Day 14
Final demand (email + phone)
- Day 21
Escalated to recovery
How eReceivables follows up your invoices
Every invoice is actioned automatically — from the moment it is issued.
Workflow Overview
Payment Due Immediately
When payment is due immediately, follow-ups start early and escalate quickly.
Payment Due in 7 Days
- Day 1
Invoice issued (email + SMS)
- Day 8
Courtesy reminder
- Day 11
SMS follow-up
- Day 14
Urgent action email
- Day 21
Final demand
- Day 30
Escalated to recovery
Payment Due in 30 Days
- Day 1
Invoice issued
- Day 31
Courtesy reminder
- Day 34
Courtesy reminder
- Day 38
Urgent action email
- Day 45
Final demand
- Day 60
Escalated to recovery
Recover Corporate Debts with Confidence
We deliver structured, scalable and compliant recovery solutions for large organisations. Upload your files, track progress in real time and only pay when we recover.
Frequently asked questions
eReceivables automatically applies structured follow-up workflows from the
moment an invoice is issued. Reminders, escalation actions, and recovery steps are
triggered based on your defined payment terms and timelines.
Yes. Follow-up timing, reminders, escalation steps, and communication methods can
be configured to align with your business requirements and payment terms.
Once an invoice is issued, the system automatically begins the follow-up schedule.
This may include email reminders, SMS notifications, escalation notices, and
recovery actions if payment remains outstanding.
Yes. Payments are made directly to your nominated bank account, allowing you to
retain full control of your cash flow and customer relationships.
Yes. eReceivables operates as a fully white-labelled solution, allowing all
communications and payment interactions to appear under your business brand.
Yes. eReceivables supports different payment terms, including immediate payment,
7-day terms, and 30-day terms, with workflows adjusted automatically.
Yes. Businesses have visibility across invoice status, follow-up activity, escalation
stages, and payment progress in real time.
Yes. Early follow-up activity and structured escalation help businesses intervene
sooner, reducing delays and lowering the likelihood of invoices becoming bad debt.
Trusted in Australia, New Zealand & Beyond
Melbourne
03 8611 2600
Level 9, 461 Bourke Street, Melbourne VIC 3000
Sydney
02 9191 9699
Level 6, 115 Pitt Street Sydney NSW 2000
Brisbane
07 3123 4031
Level 38/71 Eagle Street Brisbane QLD 4000
Auckland
+64 9 951 8000
27E/16 Gore Street, Auckland Central, Auckland 1010
UK – eRecoveries
Our eRecoveries service based in UK applying high-end technology to cover the full receivables management process for you
Your Partners in Recovery
eReceivables
Designed for Australian receivables management and credit operations, uniting intelligent software with real operational expertise.
eCollect
Our core debt recovery and collection service, operating across Melbourne, Sydney, Brisbane, and Auckland.
ecollect.com.auE C Legal
Specialised legal services for debt and credit matters, trusted by clients throughout Australia.
eclegal.com.aueRecoveries
Expanding our debt recovery expertise across the United Kingdom market, supported by advanced systems, industry trained specialists and a proven no-recovery, no-charge model.
erecoveries.co.uk